Relayt Social Private Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Vouch.social and use our mobile applications. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our mobile applications.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website and mobile applications includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the website or mobile applications or when you choose to participate in various activities related to the website and mobile applications.
• Derivative Data: Information our servers automatically collect when you access the website or mobile applications, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website or mobile applications.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the website or mobile applications.
• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device if you access the website or mobile applications from a mobile device.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website or mobile applications to:

• Create and manage your account.
• Process your transactions and send related information.
• Provide you with customer support.
• Improve the website and mobile applications and develop new products and services.
• Personalize your experience and provide advertisements, content, or features that match your profile and interests.
• Send you promotional information, such as newsletters.
• Respond to your comments, questions, and requests.
• Monitor and analyze usage and trends to improve your experience with the website and mobile applications.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Enforce our terms and conditions and other policies.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at the address provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. We encourage you to review this Privacy Policy periodically to be informed of how we are protecting your information.

By using Vouch.social and our mobile applications, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.