Last Updated: 31 May, 2024
Acceptance of Terms
These Terms & Conditions (“T&Cs”) apply to all individuals (“Champions”) who support and promote brands on Vouch.social, a service provided by Relayt Social Private Limited (“we,” “us,” or “our”). By becoming a Champion, you agree to these T&Cs. If you disagree, please refrain from participating in any Champion-related activities.
Account Terms
Eligibility: You must be at least 13 years old to use this Service. By registering, you confirm that you meet this requirement.
Registration Information: You agree to provide accurate and complete information during the signup process and to keep this information updated.
Account Security: You are responsible for maintaining the security of your account and password. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
Prohibited Activities: You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
Prior Relationship: You should have a prior relationship (purchase, usage, or authentic endorsement) with the brand you’re championing.
User Responsibilities
When using Vouch.social, you agree to:
Use the platform solely for its intended purpose: building trust through authentic recommendations.
Endorse only those brands you genuinely trust or personally recommend.
Share honest feedback and refrain from any misleading, exaggerated, or false endorsements.
Respect the privacy and boundaries of any leads you interact with.
Not misuse your Champion status for spamming, harassment, or personal benefit outside the platform’s scope.
Additionally, you agree to strictly avoid:
Misusing the vouching process in any way.
Providing inaccurate, false, or misleading information.
Violating the privacy or intellectual property rights of others.
Attempting to reverse-engineer, replicate, or distribute any part of the Vouch platform.
Consent to Information Sharing
By signing up for Vouch via a brand, you agree to limited and purpose-driven information sharing, as outlined below:
1. Primary Use:
Your name, and phone number may be shared only with:
- Leads of the brand you signed up with, provided they are in your contact list or you are in theirs.
- Verified brand representatives (such as agents or employees) to enable relevant, trust-based interactions.
2. Controlled Use Across Brands (Optional & Phased):
Your information will not be shared across other brands by default. If and when extended sharing is done (e.g., for mutual connections for other brands), it will be:
- Explicitly communicated to you in advance.
- Opt-in by design wherever applicable.
3. Operational Use:
Your data may be accessed by authorized Vouch representatives only for service delivery, verification, and support purposes — not for marketing or external distribution.
We are committed to maintaining user privacy and minimizing overreach. For full details, refer to our Privacy Policy.
Access to User Contacts
To deliver our services effectively, we may request access to your contacts. This access is used:
To enable you to Vouch for brands you support.
To track rewards earned when friends make purchases.
To recommend brands your friends are engaging with, based on explicit consent.
We do not share or display any information without your explicit consent. For more details, refer to our Privacy Policy.
Reward and Incentive Programs
Champions may be eligible for rewards based on the conversion of leads attributed to their vouching.
All rewards will be governed by specific brand-led incentive rules, which may vary.
Vouch is not liable for disputes related to brand-issued rewards unless explicitly administered by Vouch.
Account Termination
Account Cancellation: You are solely responsible for properly canceling your account. All of your content will be immediately deleted from the Service upon cancellation. This information cannot be recovered once your account is canceled.
Termination Rights: We, in our sole discretion, have the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time.
Intellectual Property
All content, features, and functionality of Vouch.social, including but not limited to logos, text, software, and graphics, are owned by Relayt Social Private Limited. You may not copy, reproduce, distribute, or modify any part of our platform without prior written consent.
Limitation of Liability
We provide Vouch.social on an "as-is" and "as-available" basis. While we strive to ensure uninterrupted services, we are not liable for:
Service interruptions, errors, or technical issues.
Any indirect, incidental, or consequential damages arising from your use of the platform
Dispute Resolution
In the event of disputes, Relayt Social Private Limited holds final authority. All legal matters will fall under the exclusive jurisdiction of Bangalore, India.
Changes to Terms and Conditions
We may update these T&Cs periodically. Changes will be effective upon posting, and the updated date will be reflected at the top. Continued use of the platform constitutes acceptance of the revised terms.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at legal@vouch.social